Your satisfaction matters greatly to us. Sales for all Right Way products are final due to the custom nature of the articles. The exception is if you receive a product that has a manufacturing defect or is not what you ordered. In that case, please return the product to the Right Way Company for a full refund or replacement at your choice. All Stormtech products are warranted to be free of manufacturing defects for three years.
How to return an item
Please send the item(s) back using the original package and include a copy of your receipt, invoice or packing list, so that we can correctly process your return and issue a refund.
You will receive a refund in the same form as you used as payment for item(s) ordered. Please allow 10 business days for us to process your return and issue a refund. You will be notified via e-mail once the refund has been issued. The number of days it will take your issuing bank to show the credit to your statement depends upon the issuing bank and/ or billing cycle.
What if the item is damaged or not what I ordered?
We'll pay the return shipping cost if the return is the result of our error, or if you have received a damaged or defective item. Please contact us and we will arrange shipping.
Address for returns
Item(s) you wish to return should be mailed to the following address. Be sure to ship the package with a carrier that can provide tracking and insurance. We cannot replace packages lost during return shipment if proof of tracking is unavailable.
The Right Way Company
49 York Mills Road
Canada, M2P 1B6